It is important for you to review and understand your CISI plan and all exclusions to your coverage. Detailed coverage information and policy descriptions defining the coverage terms is available online. Your CISI coverage is in effect for the duration of your program and applies if you travel to other locations during that time.
CISI coverage can be used for emergencies, accidents, and illnesses that occur while away, as well as establishing necessary continuation of care for ongoing physical or mental health issues.
Your CISI coverage includes an online portal of tools and information as well as access to 24/7 medical, personal, travel and security support. Through this customized site, you can:
- View/print/email your ID card, coverage brochure, consulate letter and claim form
- Purchase an extra month of insurance for a period of personal travel
- View/update your online account profile information
- Obtain contact information for emergencies and benefit/claim questions
- Search for hospitals and clinics
You can also find valuable travel-related information, such as:
- Contact information for English-speaking doctors
- Travel advisories as issued by the U.S. Department of State
- Country-specific information and profiles for every country of the world
- Links to overseas U.S. Embassy web sites
- Health and vaccination recommendations compiled by the CDC
Once you are officially enrolled in your CISI coverage by our office, you will receive an email from CISI with a link and login instructions. Print out your ID card and carry it with you at all times when you are gone.
Students who are participating on programs run in conjunction with the Institute for Study Abroad (IFSA) or the University of Minnesota are enrolled in CISI through them directly and not by UW-Madison. IFSA and the University of Minnesota will provide policy information and online log-in information directly to you.
You should check with your current health insurance provider to see if you are covered internationally. We recommend that you arrange for continuation of your regular health insurance coverage while you are on your program. If you need a full-time enrollment letter in order to maintain your current health insurance coverage, contact your Study Abroad Advisor.
Some countries require that foreign students participating in study abroad programs purchase local health insurance in that country. You are responsible for purchasing this insurance if it is a requirement for the country where you will be studying. Students participating on these programs are still required to have the CISI coverage.